24 hour service desk

01992 560 599

National accounts

0844 800 5725

Essential support

Essential support

Anyone requiring assistance should contact Essential Group’s 24 hour service desk:

 

 

T: 01992 560599

E: Servicedesk@essential-group.co.uk

 

 

 

Essential Group deliver a priority service level for our maintained and monitored customers, who benefit from reduced response times, discounted call out, labour and parts charges.

 

Essential Group’s support desk is geared to assist anyone requiring assistance, whether or not Essential Group installed or maintain your Fire and Security system.

 

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Keyholder Services

Essential Group’s partners offer key holding and mobile response services. Our keyholding service can protect your home and business by offering a visible deterrent to intruders.

 

In the event of an intruder alarm activation, Essential Group’s Alarm Receiving Centre will despatch our personnel. Following a reconnaissance of the site, the alarm will be verified. The alarm will be reset and premises re-secured.

 

In the event of a genuine break-in, Essential Group will follow a series of pre-agreed instructions such as contacting the emergency services, customer keyholders and re-securing the building.

About us

Essential Group delivers a wide spectrum of technology based solutions to help protect you and your property any where in the UK, from our London HQ. Essential Group’s knowledge base and expertise, that spans over 40 years, ensures our team of qualified experts can help support you from design and installation through to project management and ongoing support.

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    Join the team

    The Essential Group's biggest investment by far is in our team. We are investing in the future. New recruits are our future. Our employees are the face of our company and the Essential Group prides itself on the quality of our work force and the loyalty of our staff. The whole team is committed to offering a first class service and if you are interested in joining the Essential team click below:

     

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    Essential Group

    Central London Office:

    104G

    St John Street

    London

    EC1M 4EH

    Telephone:

    0207 100 7246

    0844 800 5725

    Email: info@essential-group.co.uk

    Head Office:

    Security House

    Weald Hall Lane Industrial Estate

    Thornwood

    Epping

    Essex

    CM16 6NR

    Telephone:

    01992 560 599

    0844 800 5725

    Email: info@essential-group.co.uk

    Stay in touch

    Essential Group, No. 6451336, Reg. Address: Rickard Luckin, Aquila House , Waterloo Lane, Chelmsford, Essex, CM1 1BN | VAT No. 926 3444 21

    24 hour service desk

    01992 560 599

    National accounts

    0844 800 5725

    24 hour service desk

    01992 560 599

    National accounts

    0844 800 5725